Process Improvement • Software Documentation • Training • Technical Writing • Management • Team Building • Customer Service • Teamwork • Time Management • Manufacturing • Access • Analysis • Microsoft Office • Powerpoint • Sharepoint • Team Leadership • Inventory Management • Technical Documentation • Research • Program Management • Crm • Business Process Improvement • Public Speaking • Editing • Employee Training • Framemaker • Business Analysis • Technical Communication • Manuals • Web Content • Critical Thinking • Outlook • Marketing • Personal Financial Planning • Web Design • Web Development • Project Management • Creative Writing • Lean Thinking
Gehl Company since Apr 2008
Technical Parts Advisor
McDonald's (Killian Management Services) Apr 2006 - May 2010
Crew Chief
Gehl Company Jan 2004 - Apr 2008
Technical Writer
SITE Personnel May 2003 - Jan 2004
Technical Writer at Gehl Company
Manpower May 2001 - May 2003
Technical Communicator
Education:
Cardinal Stritch University 2007 - 2009
MBA, BusinessExecutive-focus program covering all aspects of how to successfully run a business, cumulative course costs approximately $25,000.00. I financed the education without any student loans and did not incur any debt. 20% of tuition costs were paid for by Gehl Company. 3.8 GPA
School Website: http://www.stritch.edu/content.aspx?id=33700
University of Wisconsin-Milwaukee, School of Continuing Education 2001 - 2003
Certificate, Web Site Design and DevelopmentCertificate program focused on designing, building, and maintaining Web sites, using associated technologies and software to accomplish these objectives. Cumulative value $4000 approximated in course costs.
School Website: http://www4.uwm.edu/sce/aboutus.cfm
Institute of Financial Education 1999 - 2000
Certificates, Banking ProcessesThese courses were correspondance courses that allowed me to learn how to best provide goods and services to customers while working at a retail banking facility
This school was based in Chicago, IL
University of Wisconsin-Milwaukee 1997 - 1999
Bachelor's (with honors), EnglishUniversity of Wisconsin - Milwaukee is a large public university located near Lake Michigan, north of downtown Milwaukee. English degree with Technical Writing and Pre-Law Emphasis, also took many Psychology and Spanish courses. 3.67 GPA, Honors in English and Honors in College of Letters and Sciences.
School Website: http://www4.uwm.edu/about_uwm/
Cardinal Stritch University 1995 - 1997
Cardinal Stritch University is a Catholic University located in Fox Point, Wisconsin, a Milwaukee suburb. The school is historically noted for its Education program, and emphasizes Franciscan values and ethics in its programs. 3.8 GPA
Pellissippi State Technical Community College 1994 - 1995
A great community college located between West Knoxville and Oak Ridge, in the Technology Corridor. 3.6 GPA
School Website: http://www.pstcc.edu/about_pstcc/index.html
Skills:
Process Improvement Software Documentation Training Technical Writing Management Team Building Customer Service Teamwork Time Management Manufacturing Access Analysis Microsoft Office Powerpoint Sharepoint Team Leadership Inventory Management Technical Documentation Research Program Management Crm Business Process Improvement Public Speaking Editing Employee Training Framemaker Business Analysis Technical Communication Manuals Web Content Critical Thinking Outlook Marketing Personal Financial Planning Web Design Web Development Project Management Creative Writing Lean Thinking
Interests:
Management Volunteer Work Learning Technology Mechanics Orphan Sponsorship Spanish
Languages:
Spanish
Certifications:
Life Insurance License Accident and Health Insurance License State of Wisconsin
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