Aaron M Schubert

US Patent:

20130124257, May 16, 2013

Filed:

Nov 11, 2011

Appl. No.:

13/294872

Inventors:

Aaron Schubert - Bozeman MT, US

International Classification:

G06Q 10/06

US Classification:

705 729

Abstract:

Systems and methods determine an engagement score reflecting a level of engagement for a customer with a company. The engagement score is determined using data from past interactions the customer has had with the company and using other factors such as sentiment expressed in interactions and the recency of interactions.

US Patent:

20230047739, Feb 16, 2023

Filed:

Oct 13, 2022

Appl. No.:

17/965101

Inventors:

- Redwood Shores CA, US
Zachary M. CONNELLY - Bozeman MT, US
Jens O. LUNDELL - Santa Cruz CA, US
Aaron M. SCHUBERT - Bozeman MT, US

International Classification:

G06F 9/48
G06F 8/38

Abstract:

Systems, methods, and other embodiments associated with branch prediction in workflows are described. In one embodiment, a method includes inputting a workflow and serially progressing through the workflow in a flow sequence and in response to the flow sequence encountering a first decision element in the workflow that includes a plurality of branch paths: (i) executing a prediction that predicts a resulting path of the first decision element to predict a first user interface from the plurality of user interfaces that may be encountered subsequently in the flow sequence as part of a first terminal element; and (ii) pre-building the first user interface that is predicted prior to encountering the first terminal element. In response to the flow sequence reaching the first terminal element, displaying the pre-built first user interface on a display device.

US Patent:

20210157640, May 27, 2021

Filed:

Nov 25, 2019

Appl. No.:

16/693455

Inventors:

- Redwood Shores CA, US
Zachary M. Connelly - Bozeman MT, US
Jens O. Lundell - Santa Cruz CA, US
Aaron M. Schubert - Bozeman MT, US

International Classification:

G06F 9/48
G06F 8/38

Abstract:

Systems, methods, and other embodiments associated with branch prediction in workflows are described. In one embodiment, a method includes inputting a workflow and serially progressing through the workflow in a flow sequence and in response to the flow sequence encountering a first decision element in the workflow that includes a plurality of branch paths: (i) executing a prediction that predicts a resulting path of the first decision element to predict a first user interface from the plurality of user interfaces that may be encountered subsequently in the flow sequence as part of a first terminal element; and (ii) pre-building the first user interface that is predicted prior to encountering the first terminal element. In response to the flow sequence reaching the first terminal element, displaying the pre-built first user interface on a display device.