The GDR Group - Durham, NC since Oct 2010
Broadcom Corporation - Senior Windows Deskside Support Technician
The Moyo Group, Inc. Dec 2007 - Nov 2010
Infrastructure Consultant
The GDR Group, Inc. Nov 2000 - Dec 2007
Technical Support Specialist
American Business Equipment, Inc Oct 1998 - Nov 2000
Computer Network Assistant
Education:
Fashion Institute of Design & Merchandising 1991 - 1993
AA, Marketing
Skills:
Windows Server Troubleshooting Technical Support Windows 7 Hardware Computer Hardware System Administration Windows Help Desk Support Software Installation Vpn Project Management Printers Remote Troubleshooting Process Improvement Business Process Improvement Printer Support Cisco Webex Productivity Tools Windows 10 Customer Satisfaction Mac Osx Team Leadership Hp Application Lifecycle Management Software Cross Functional Team Building Team Management Cross Functional Coordination Software Qa Testing Webex Jabber Rsa Securid Microsoft Certified Professional Office 365 Virtualization
Interests:
Technology Science and Technology Music Arts and Culture Independent Films
Broadcom Corporation - Senior Windows Deskside Support Technician at The GDR Group
Location:
Durham, North Carolina
Industry:
Information Technology and Services
Work:
The GDR Group - Durham, NC since Oct 2010
Broadcom Corporation - Senior Windows Deskside Support Technician
The Moyo Group, Inc. Dec 2007 - Nov 2010
Infrastructure Consultant
The GDR Group, Inc. Nov 2000 - Dec 2007
Technical Support Specialist
American Business Equipment, Inc Oct 1998 - Nov 2000
Computer Network Assistant
Education:
Fashion Institute of Design & Merchandising 1991 - 1993
AA, Marketing
Skills:
Help Desk Support Remote Troubleshooting Troubleshooting Windows 7 Windows Server VPN XP System Administration Hardware Computer Hardware Windows Technical Support Software Installation Printers
Interests:
Music, Technology, Independent Films, Music
Honor & Awards:
CompTIA A+ Certification
Microsoft Certified Professional: Installing, Configuring, and Administering Microsoft Windows XP Professional
Microsoft Certified Professional: Managing and Maintaining a Microsoft Windows Server 2003 Environment
Microsoft Certified Professional: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
Microsoft Technology Specialist: Configuring Windows Server Virtualization